The highlight this week was our Bookshare.org user group meeting. We received so much positive feedback about the service: we packed the room with blind people passionate about reading. They also had many ideas for improving the service as well, which was our main motivation for having such a gathering. Janice Carter, our Bookshare.org general manager, is synthesizing the feedback. The addition of newspapers has been a giant hit with our users: I heard a lot about downloading the morning paper and listening to it on a portable device on the commute to work or school!
It reminds me why these enterprises are more than just businesses: we reach into people's lives and touch their hearts with capabilities they dreamed of, like reading. One rough quote: "For the first time since I lost my vision, things are seeming normal again, thanks to reading through Bookshare."