Friday, November 30, 2007

Two plus hours with the Friends of Benetech

Earlier this week I was invited to speak on an on-line conference by the Friends of Benetech, an independent support group for our digital library for people with print disabilities. They have a neat technology for an on-line audio and text chat room. There were more than fifty people on-line with us, and the entire talk was recorded and placed on the web.

I love this kind of opportunity that technology makes possible. Any user or volunteer now gets the chance to question the CEO of a service they care passionately about (and believe me, they do!). Would other nonprofit agencies operate differently if the people they served had a regular chance to question the leadership directly and frequently? Greater accountability is essential to progress in the social sector: this is just one start. Earned income is another way, of course. I'm looking forward to doing this regularly in the future: it keeps me on my toes!

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