Tech Matters: Using tech for positive social change

I had the honor to be the opening keynoter for the first-ever  Good Tech Fest , which was held in Detroit on May 22, 2018.  It was a blast to be with an entire conference full of social good software and data people from around the world. Using Software and Data to Change the World We are in an amazing time. Society is a buzz about new technology: artificial intelligence, machine learning, blockchain, autonomous cars, the surveillance state, and more. And then we take a time machine and journey into the past – no wait! It’s just the present day social good sector. It just seems like Y2K!  Probably like many of you, I feel like a time traveler when I’m asked constantly about what machine learning and blockchain can do for the communities we want to help, and the social enterprises that serve them. Of course we know that the questioner has no data to speak of and today’s answer is probably “nothing.” With a pronounced shrug. But wait, there’s a silver lining her...

Data is a bigger and bigger topic in social change. We need to do a better job of understanding social needs, both to improve our programs and measure their ultimate impact. I spend more and more of my time talking to leaders in the sector, helping advance the use of data for action and impact. I encourage groups to begin collecting data as part of their basic program activities, and I make the claim that it will eventually allow them to connect their data to other, larger databases and maybe begin to take advantage of big data. Imagine how my mind has been blown by learning about a huge international income database that has microdata on millions of households from more than 50 countries, all harmonized to make the same kinds of analyses possible across any of these countries! This database should be critically important for understanding poverty at a detailed level. I just had the thrill of spending an hour with Janet Gornick, the Director of LIS, an international data archive...

Our networked world has advanced to a point where information technology is touching all aspects of society. The cost of prototyping and deploying new technology tools is now extremely low and data has the potential to accelerate social progress in areas ranging from poverty to human rights, education, health, and the environment. However, we have yet to come to grips with what is ethical and what the laws should be in relation to rapidly changing technologies. This post originally appeared on the blog of the Institute of Electrical and Electronics Engineers' (IEEE) Society on Social Implications of Technology (SSIT). At Benetech, we regularly grapple with questions related to this issue. For instance, we ask, how can we harness the power of technology for positive social impact; and how can we mitigate the risks to privacy and civil rights posed by the age of big data? As engineers who want to do the right thing, we follow four general guidelines: first, when it comes to d...

The world is undergoing a data revolution, and the social sector is no exception. Mobile devices are breaking down the barriers to direct connections to staff, volunteers, clients, partners, communities, and the general public. Social enterprises are collecting more and more data: data about social problems; data about intervention outcomes; data for collective impact; data for learning; data for dashboards to better operate their enterprises; data for funders; and the list goes on. Yet, social enterprises aren’t typically made up of data geeks. They desperately need to use data better and multiply its impact, but they rarely have the skills or infrastructure to do so effectively. A significant, but neglected, issue is the ethics of data collection and storage. As data collection becomes easier and more widespread, we must remember that so much of the important humanitarian information collected by social enterprises is sensitive. Information about corruption, human rights violation...