Tech Matters: Using tech for positive social change

The world is undergoing a data revolution, and the social sector is no exception. Mobile devices are breaking down the barriers to direct connections to staff, volunteers, clients, partners, communities, and the general public. Social enterprises are collecting more and more data: data about social problems; data about intervention outcomes; data for collective impact; data for learning; data for dashboards to better operate their enterprises; data for funders; and the list goes on. Yet, social enterprises aren’t typically made up of data geeks. They desperately need to use data better and multiply its impact, but they rarely have the skills or infrastructure to do so effectively. A significant, but neglected, issue is the ethics of data collection and storage. As data collection becomes easier and more widespread, we must remember that so much of the important humanitarian information collected by social enterprises is sensitive. Information about corruption, human rights violation...

Last week, the Benetech Human Rights Program released version 4.5 of Martus —our free, open source, secure information collection and management software—which includes major updates and usability improvements. Our goal is to make it far easier for groups that work with vulnerable populations keep the sensitive information they collect confidential. Having long supported human rights activists, we know the importance of confidentiality when working with victims and witnesses. The biggest highlight of this release is that Martus 4.5 can now be configured in less than 10 minutes by anyone with basic digital literacy skills, so that even less tech-savvy users can easily and quickly implement Martus’ secure documentation capabilities with distributed backup. Martus 4.5 features a new Configuration Wizard for account setup, offering fresh look-and-feel and greatly improved user experience. Additionally, major enhancements to its architecture simplify the secure backup, sharing, and distr...

This blog originally appeared on the Huffington Post In December 1981 soldiers of the Salvadoran Army’s Atlacatl Battalion entered the village of El Mozote, where they murdered hundreds of men, women and children. Although reports of the massacre appeared in the United States, Salvadoran army and government leaders denied them and, all too soon, El Mozote was forgotten. It wasn’t until 1993, when a reconstruction of these events by American journalist Mark Danner first appeared in The New Yorker , that the full story of the El Mozote massacre was brought to light and sent shock waves through the international community. I was aghast that it could take a dozen years for the world to believe the massacre had happened. The tough question that ran through my mind was: How can we as technologists in Silicon Valley help prevent this kind of atrocity? Delivering my opening remarks at the Martus' 10th Anniversary A decade later, in 2003, Benetech —the nonprofit tech company I f...

This post originally appeared on the new Benetech's Blog . Secure tools to document human rights violations, such as those developed by Benetech’s Human Rights Program, have become critically important in efforts to pursue reform and seek justice—and in keeping human rights defenders safe. When widely deployed, these tools have the potential to make lasting impact by empowering people to fight abuse and advance democracy. In recent years, the possibilities of what can be achieved with human rights fieldwork and advocacy has expanded as the worldwide use of mobile phones has increased and significant advances have been made in Internet and mobile technology. We’re excited to share that our Human Rights Program has been awarded a two-year, $2.2 million grant from the U.S. Department of State Bureau of Democracy, Human Rights, and Labor (DRL) to realize some of those possibilities. Collin Sullivan, staff member of Benetech's Human Rights Field Team, on a field visit in ...